Please review our policy details below.
For further questions, contact support@nunchukx.com.
Processing Time
In-stock items: 1–2 business days.
Pre-orders: Processing time may vary depending on the production schedule.
Shipping
Domestic orders:
Standard shipping 3–7 business days.
Express shipping 2–3 business days.
International orders: Delivery time depends on the carrier and destination.
Orders over $200 qualify for free standard shipping.
Once your order has shipped, you’ll receive an email with tracking information.
International Orders
Customers are responsible for all import duties, customs fees, and taxes.
We are not responsible for lost or stolen packages once they are in transit.
For delivery issues, please contact the shipping carrier directly.
Returns & Exchanges
We accept return within 7 days of delivery. Exclusions may apply. Returning items must be unused, unwashed, returned in its original packaging, and in condition suitable for resale.
Exchanges are only accepted if an incorrect item was sent.
If you receive a defective or incorrect item, contact us within 7 days of delivery with clear photos of the issue.
We will arrange a replacement or refund accordingly.
Contact Us
For any sales-related questions, please reach out to support@nunchukx.com.