Last updated: November 5, 2025
NUNCHUKX (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be linked or associated with you or another person. Depending on how you interact with us and the Services, we may collect the following categories of personal information:
- Contact details including your name, billing address, shipping address, email address, and phone number so that we can process your orders, deliver products, and communicate with you.
- Financial information including payment method details (such as card type, expiration date and limited card digits), billing information, and other payment-related details processed by our payment processors. We do not store your full credit or debit card number; payments are processed securely by Shopify and/or our payment providers.
- Account information including your username, password, saved addresses, order history, preferences, and any settings you choose to configure if you create an account with us.
- Transaction and order information including the products you view, add to your cart or wishlist, purchase history, order dates, order amounts, chosen shipping methods, and any information needed to process and fulfill your orders, returns, or exchanges.
- Communications with us including the information you include in emails, messages, forms, reviews, survey responses, customer service interactions, or communications through social media or other channels.
- Device information including information about your device, browser type, operating system, IP address, time zone, language settings, and other technical details about how you access the Services.
- Usage information including information about your interaction with the Services, such as the pages or content you view, links you click, time spent on pages, referring and exit pages, search queries on the site, and general browsing patterns.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, place an order, contact us, sign up for marketing communications, participate in a promotion, or otherwise communicate with us.
- Automatically through the Services including from your device and browser as you navigate and use the website, through cookies, pixels, and similar tracking technologies.
- From our service providers including payment processors, shipping carriers, analytics providers, and other vendors who perform services on our behalf and may share information generated in the course of providing those services.
- From our partners or other third parties including marketing partners, social media platforms (if you interact with us there), or other third parties that help us operate and improve our business.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate and improve the Services, remember your preferences, analyze how the Services are used, and provide relevant advertising. Cookies are small files stored on your device or browser that allow us to recognize your browser over time.
You can manage cookies through your browser settings and, in some cases, through tools we provide on the Services. If you disable or reject cookies, some features of the Services may not function properly.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, tailor, and improve the Services. We use your personal information to provide, operate, and maintain the Services; process and fulfill your orders; facilitate payments; deliver products; personalize your experience (such as remembering your preferences and showing recommended products); and improve the functionality and performance of the website.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you emails or other communications about new products, collections, offers, or events, and showing you ads that may be relevant to your interests, where permitted by applicable law. You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails.
- Security and fraud prevention. We use your personal information to help prevent, detect, and investigate fraudulent or malicious activity; authenticate your account and identity; and protect the security and integrity of the Services and our business.
- Communicating with you. We use your personal information to provide you with customer support, respond to your requests and inquiries, send important transactional messages related to your orders, and communicate changes to our terms, policies, or Services.
- Legal reasons. We use your personal information to comply with applicable laws and regulations, respond to lawful requests and legal processes, enforce our agreements and policies, and protect our rights, property, and the rights and safety of others.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, as described below. We do not sell your personal information in the common understanding of the term.
- With Shopify and our service providers who perform services on our behalf, such as hosting, payment processing, order fulfillment, shipping, analytics, marketing, and customer support. These service providers are authorized to use your personal information only as necessary to provide services to us.
- With business and marketing partners to provide marketing, advertising, or promotional services, consistent with your preferences and applicable law.
- With your direction or consent when you request or direct us to disclose information to a third party, or otherwise consent to the disclosure.
- With our affiliates or within our corporate group to support the purposes described in this Privacy Policy.
- In connection with a business transaction such as a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such cases, your personal information may be transferred as part of the transaction, subject to appropriate confidentiality protections.
- For legal and safety reasons if we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our terms and policies; or to protect the rights, property, or safety of NUNCHUKX, our customers, or others.
Relationship with Shopify
The Services are hosted and powered by Shopify. Shopify collects and processes certain personal information about your access to and use of the Services, including to help us operate our store and process your orders. Shopify acts in some cases as our service provider and in other cases as an independent controller of certain data.
For more information about how Shopify processes your personal information, including in connection with payments and your use of Shopify-powered stores, you can review Shopify’s own privacy policy available on its website.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. These third-party sites and services are not controlled by us, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites or services you visit before providing any personal information.
Children's Data
The Services are not intended for, and we do not knowingly collect personal information from, children under 13 years of age. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information. If you believe that a child under 13 has provided us with personal information, please contact us using the details in the “Contact” section below.
Security and Retention of Your Information
We use reasonable technical, organizational, and administrative measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please be aware that no security measures are perfect or impenetrable and we cannot guarantee absolute security of your information.
How long we retain your personal information depends on different factors, including the nature of the information, the purposes for which it is used, and any applicable legal, accounting, or reporting requirements. We generally retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information, subject to applicable law:
- Right to access / know. You may have the right to request access to, or a copy of, the personal information we hold about you, including details about how we use and disclose it.
- Right to delete. You may have the right to request that we delete personal information we hold about you, subject to certain exceptions (for example, if we are required to keep it for legal or operational reasons).
- Right to correct. You may have the right to request that we correct inaccurate or incomplete personal information about you.
- Right to data portability. You may have the right to receive certain personal information in a structured, commonly used, and machine-readable format and to request that we transfer it to another controller, where technically feasible.
- Right to opt out of certain processing. Depending on your location, you may have the right to opt out of certain types of processing, such as the use of your personal information for targeted advertising or certain types of profiling.
- Managing communication preferences. We may send you promotional emails or communications. You can opt out of these marketing emails at any time by following the unsubscribe instructions in the message. Even if you opt out of marketing, we may still send you non-promotional communications, such as those related to your orders or account.
You may exercise any of these rights, where available, by contacting us using the information in the “Contact” section below. We may need to verify your identity before responding to your request and may deny or limit your request where we are permitted or required to do so by law.
Complaints
If you have complaints about how we process your personal information, we encourage you to contact us first using the details below so we can try to resolve your concerns. Depending on your location, you may also have the right to lodge a complaint with a data protection or privacy supervisory authority in your country or region.
International Transfers
We are based in the United States, and we may transfer, store, and process your personal information in the United States and other countries that may have different data protection laws than the country in which you reside. Where required by applicable law, we will take appropriate measures to protect your personal information in connection with such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, the Services, or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose your personal information.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@nunchukx.com or rayjin@nunchukx.com, or write to us at:
NUNCHUKX
36 Journal Square, 2901N
Jersey City, NJ 07306
United States